Mr Bryce complains that CDC has refused to support his application for Full Medical Retirement (FMR) under Rule 15.3 of the Rules that govern the Scheme. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against CDC because it wr …

Mr Wilson has complained about being incorrectly informed that he would be able to take immediate unreduced pension benefits on being made redundant. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against OCC, as managers of the Scheme, because Mr Wil …

Mr Atkinson-Zahm complains that. HMRC. and. CSP. in their capacity as PCSPS administrator and manager respectively did not bring properly to his attention that he would not be entitled to receive a full refund of his Widow’s Pension Scheme (WPS) con …

Mr Jones complains about: delay caused by both Aegon (a brand name of Scottish Equitable plc) and Mercer in providing him with the necessary information to decide on his benefits; and the way his complaint was dealt with. The Pensions Ombudsm …

Mr Pollard has complained about a delay in receiving benefits from the Scheme. The Deputy Pe …

Mr Pinkstone complains about the level of ill health early retirement benefit that he has been awarded from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld ag …

Mr Parry submits that his ill health retirement pension should have been granted when his employment was terminated and he should have been awarded enhanced benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld again …

Mr Hickling is complaining that: Standard Life delayed processing his switch instructions from Pooled Property Fund to Sterling One fund, and; the online valuation on the Standard Life website provided an incorrect value which caused Mr Hickling to delay making the s …

Mr Shannon complains that AEGON delayed in transferring funds from the Scheme to his employer’s pension fund. As a result he considers he has suffered a loss because the transfer value actually paid was less than he anticipated. He is looking to AEGON to make up the …

Mr Crossan complains that: the death benefit was paid to the wrong person; the trustee’s handling of his complaint was inadequate. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against UGC Pension Trustees Limited because: it made payment with …