Mrs Brown’s complaint is that she was not alerted that an overpayment of her pension was accruing following her re-employment post retirement. Mrs Brown wants the overpayment waived and the payment of backdated pension plus interest. The Pensions Ombudsman’s determin …

Mr Terence Whyte complains that: His brother, Mr Richard Whyte, who was one of the trustees of the Scheme, refused to sign a new trust deed in 2010 with the result tha …

Mr Allwood complains that JLT and Entrust, the administrator and trustees of the Plan respectively, supplied him with incorrect early retirement quotations in October 2008 showing considerably overstated benefits which he relied upon to his f …

Mr Haywood complains that JLT, the administrator of the Plan supplied him with an incorrect early retirement quotation in November 2008 showing considerably overstated benefits as at 31 March 2009 which he relied upon to his financial detriment by leaving employment early with his employer, …

Mr Iles has complained that he has not been allowed to increase his entitlement under the AFPS75 and was required to join the Reserved Forces Pension Scheme (RFPS05) instead. Mr Iles has also complained that he was originally told that a peri …

Rev McCabe complains that excessive charges have been unreasonably applied to his pension policy with AEGON (previously Scottish Equitable) The Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part only against AEGON. The charges were correctly levied. B …

Mr Wood’s complaint is stated in his application form as: That through their separate and collective maladministration Devon Pension Services, the National Care Standards Commission and Teesside Pension Fund failed to ensure the proper transfer of my pension rights w …

Mr Cleworth complains that Teachers’ Pensions (TP) improperly requested £22,613.48 from him, as the overpayment was caused by TP’s maladministration. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld against TP, as its maladministration contributed to a delay in im …

Mr Cormack’s application concerns his accrued benefits which he claims have been incorrectly calculated in that: A memo dated 18 October 1994 (the 1994 Memo) from the …

Dr Frankham complains against the Trustees of Akzo Nobel (CPS) Pension Scheme (the Trustees) as they have applied incorrect increases to his pension. Further he complains that the Trustees have not responded to his letters or his request for the matter to be consider …