Mr Cleworth complains that Teachers’ Pensions (TP) improperly requested £22,613.48 from him, as the overpayment was caused by TP’s maladministration. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld against TP, as its maladministration contributed to a delay in im …

Mr Cormack’s application concerns his accrued benefits which he claims have been incorrectly calculated in that: A memo dated 18 October 1994 (the 1994 Memo) from the …

Dr Frankham complains against the Trustees of Akzo Nobel (CPS) Pension Scheme (the Trustees) as they have applied incorrect increases to his pension. Further he complains that the Trustees have not responded to his letters or his request for the matter to be consider …

Essentially, Mrs Wainwright’s complaint is that NHS Pensions told her she could take early retirement at age 55 with no reduction in her benefits. She says she relied on this information in making her decision to retire. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against …

Mrs Ashwell complains that her former employer failed to notify NHS Pensions of the end of employment in advance or otherwise in good time, as it should have done, thus causing delay in payment of her cash lump sum. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part against …

Mrs Hanna disagrees with the decision made by CSP not to award her a temporary injury benefit from the Scheme. The Deputy Pensions Ombudsman’s determination and short …

The Trustees provided Mr Kirkland with incorrect information about his retirement benefits, upon which he says he relied when he decided to retire and when he made purchases that he says he would not have otherwise made. The Pensions Ombudsman’s determination and short reasons The complaint shoul …

Mrs Hanley’s complaint concerns an error which resulted in her pension being overpaid. The Trustees have asked for the money to be returned. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part. Mrs Hanley suffered distr …

Miss Clarke complains UCLan should have granted her an injury allowance first in respect of an accident at work in 1986 and second in respect of injuries sustained in 1994. In addition, she says that UCLan failed to refer her appeal in 2008-09 to the Secretary of State. The Pensions Ombud …

Mr Carver-Vockings complains of maladministration by member companies of the IFG Group (UK) causing him financial loss and distress and inconvenience. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld against the IFG Group (UK) as Mr Carve …