Essentially, Mrs Wainwright’s complaint is that NHS Pensions told her she could take early retirement at age 55 with no reduction in her benefits. She says she relied on this information in making her decision to retire. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against …

Mrs Ashwell complains that her former employer failed to notify NHS Pensions of the end of employment in advance or otherwise in good time, as it should have done, thus causing delay in payment of her cash lump sum. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part against …

Mrs Hanna disagrees with the decision made by CSP not to award her a temporary injury benefit from the Scheme. The Deputy Pensions Ombudsman’s determination and short …

The Trustees provided Mr Kirkland with incorrect information about his retirement benefits, upon which he says he relied when he decided to retire and when he made purchases that he says he would not have otherwise made. The Pensions Ombudsman’s determination and short reasons The complaint shoul …

Mrs Hanley’s complaint concerns an error which resulted in her pension being overpaid. The Trustees have asked for the money to be returned. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part. Mrs Hanley suffered distr …

Miss Clarke complains UCLan should have granted her an injury allowance first in respect of an accident at work in 1986 and second in respect of injuries sustained in 1994. In addition, she says that UCLan failed to refer her appeal in 2008-09 to the Secretary of State. The Pensions Ombud …

Mr Carver-Vockings complains of maladministration by member companies of the IFG Group (UK) causing him financial loss and distress and inconvenience. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld against the IFG Group (UK) as Mr Carve …

Mr Dorward disagrees with the decision by Sunderland not to backdate the early payment of his benefits on the grounds of ill health. The Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld against Sunderland City Council because th …

Mr Ibberson has complained about receiving a pension forecast which overstated his entitlement. The Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld because Mr Ibberson has suffered some distress and inconvenience. DETAILED DETERM …

Mr Spicer complains that Friends Life delayed in effecting a transfer of funds from his SIPP to another pension provider. Mr Spicer claims to have suffered a financial loss as a result, because he was unable to follow his planne …