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Decisions

Results: 6558 decisions found

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  • Aviva Self Invested Pension Plan (PO-28150)
    Complainant: Mr H
    Respondent: Aviva Life and Pensions UK Limited
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: PO-28150
    Date:
  • Eagle Star Staff Pension Scheme, now Zurich Financial Services UK Pension Scheme (CAS-29375-J9N2)
    Complainant: Mrs N​
    Respondent: Zurich Financial Services UK Pension Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-29375-J9N2
    Date:
  • Local Government Pension Scheme - Derbyshire Pension Fund (CAS-31359-Q6T4)
    Complainant: Mrs S
    Respondent: Derbyshire County Council
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: CAS-31359-Q6T4
    Date:
  • Lloyds Bank Pension Scheme No 2 (PO-21110)
    Complainant: Mr G
    Respondent: Lloyds Banking Group Pensions Trustees Limited (the Trustee)
    Willis Towers Watson (WTW)
    James Hay Partnership (James Hay)
    Outcome: Upheld
    Complaint Topic: Transfers: general
    Ref: PO-21110
    Date:
  • Local Government Pension Scheme (PO-29322)
    Complainant: Mr N
    Respondent: Oxfordshire County Council Pension Fund
    Outcome: Partly upheld
    Complaint Topic: Administration
    Ref: PO-29322
    Date:
  • Curtis Banks SIPP (PO-26512)
    Complainant: Mr E
    Respondent: Curtis Banks
    Outcome: Partly upheld
    Complaint Topic: Other
    Ref: PO-26512
    Date:
  • British Steel Pension Scheme (PO-26507)
    Complainant: Mr D
    Respondent: Open Trustees Limited
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: PO-26507
    Date:
  • Teachers’ Pension Scheme (PO-29198)
    Complainant: Mr E
    Respondent: Teachers' Pensions
    Islington Borough Council
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: PO-29198
    Date:
  • NOW: Pensions (CAS-36525-M3G0)
    Complainant: Mr N
    Respondent: NOW: Pensions Trust
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-36525-M3G0
    Date:
  • HSC Pension Scheme (PO-23680)
    Complainant: Ms N
    Respondent: HSC Business Services Organisation (incorporating HSC Pension Service and Payroll Shared Services Centre)
    Department of Health, Social Services and Public Safety (NI) (DHSS)
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-23680
    Date:
  • NHS Pension Scheme (CAS-29847-X2X0)
    Complainant: Mr R
    Respondent: 1) East London NHS Foundation Trust
    2) NHS Business Services Authority
    Outcome: Partly upheld
    Complaint Topic: Death benefits
    Ref: CAS-29847-X2X0
    Date:
  • Amnesty International Superannuation Scheme (CAS-32204-V0P4)
    Complainant: Mr O
    Respondent: Amnesty International (AI)
    Trustees of the Amnesty International Superannuation Scheme (the Trustees)
    Mercer, formerly JLT Benefit Solutions Limited (the Administrator)
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-32204-V0P4
    Date: