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Bic UK Pension Scheme (CAS-52136-P6D3 & CAS-52149-F8K1)

Ombudsman’s Determination

Outcome

The complaint is partly upheld

Transparency May 2025

Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

Transparency April 2025

Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

NEST Pension Scheme (CAS-110509-V6K1)

Ombudsman’s Determination

Outcome

Mrs H’s complaint is upheld and, to put matters

NHS Pension Scheme (CAS-88768-M4S0)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint, an

Firefighters' Pension Scheme (CAS-76722-Z3Z9)

Ombudsman’s Determination

Outcome

Mr T’s complaint is upheld and, to p

Ford Hourly Paid Contributory Pension Fund (CAS-88424-G5R6)

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint, a

Permanent Chair appointed at TPO

The Department for Work and Pensions (DWP) has today announced the appointment of Deborah Evans as the new Chair of The Pensions Ombudsman (TPO).

TPO’s Pensions Dishonesty Unit pilot comes to an end

As funding for the pilot Pensions Dishonesty Unit (PDU) comes to an end, The Pensions Ombudsman (TPO) looks back at the pilot’s achievements and reflects on the learnings as the work of the pilot is wound down.

Principal Civil Service Pension Scheme (Northern Ireland) (CAS-30907-H2J6)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and

NHS Pension Scheme (CAS-95655-N1X2)

Ombudsman’s Determination

Outcome

I do not uphold Ms R’s complaint and

ReAssure Pension (Group Stakeholder Pension Plan) (CAS-90949-P2D1)

Ombudsman’s Determination

Outcome

I partly uphold Mr S’ complaint and

Pension Protection Fund (CAS-119712-W0T6)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s referral, and

Prudential Additional Voluntary Contributions Scheme (CAS-68579-M6P0)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint, an

NEST (CAS-101049-J9Y1)

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and, to p