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NHS Pension Scheme (CAS-119758-B1C7)

Ombudsman’s Determination

Outcome

NEST (CAS-113424-Z0H3)

Ombudsman’s Determination

Outcome

Mr D’s complaint is upheld and, to p

The Hanson Industrial Pension Scheme (CAS-30193-S3Y4)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and

Reckitt Benckiser Pension Fund (CAS-39552-Y8B2)

Ombudsman’s Determination

Outcome

Mr H’s complaint against the Truste

Volkswagen Group Pension Scheme (CAS-71351-P8X2)

Ombudsman’s Determination

Outcome

Mr N’s complaint against the Trustee

NHS Pension Scheme (CAS-93557-F1X2)

Ombudsman’s Determination

Outcome

The complaint should not be upheld

Transparency November 2024

Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

Transparency October 2024

Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files)

NEST (CAS-102293-G9D3)

Ombudsman’s Determination

Outcome

Mr S’ complaint is upheld and, to put matters right,

AXA Group Pension Scheme (CAS-36327-J6S3)

Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint and

Smart Pension Scheme (CAS-47928-B4X0)

Ombudsman’s Determination

Outcome

Mrs S’ complaint is upheld and, to p

NatWest Group Pension Fund (formerly Royal Bank of Scotland Group Pension Fund) (CAS-102084-N1D3)

Ombudsman’s Determination

Outcome

The complaint should not be upheld because the Truste

LV Personal Pension Scheme (CAS-93753-Y7R6)

Ombudsman’s Determination

Outcome

I do not uphold Mr S' complaint and no further action

Fraser Douglas Marketing Limited Retirement Benefit Scheme (CAS-70319-T7R0)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y's complaint, and no further acti

Aegon Stakeholder Plan (CAS-70911-G6X6)

Ombudsman’s Determination

Outcome

The complaint is partly upheld again

ReAssure Number One Personal Pension Scheme (CAS-57836-Q8V0 / CAS-65270-J9S3)

Ombudsman’s Determination

Outcome

I do not uphold Ms DN and Ms YEN’s c