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Asda Group Pension Scheme (CAS-84195-T4Y5)

Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complain

Asda Group Pension Scheme (CAS-78487-F8S2)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint

The Investor SIPP (CAS-54306-K6B1)

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complain

Local Government Pension Scheme - East Sussex Pension Fund (CAS-56106-J4K1)

Ombudsman’s Determination

Outcome

Mrs S’ complaint against the HR

People’s Pension Scheme (CAS-110995-S7Z8)

Ombudsman’s Determination

Outcome

Mr​ T’s complaint is upheld and

TPO Annual Report 2023/24 - delivering important work in a challenging year

The Pensions Ombudsman (TPO) has today published its Annual Report and Accounts for 2023/24.

Annual Report and Accounts 2023/24

Our Annual Reports look at what we have achieved over the previous year and includes performance data and summaries of investigations we have carried out over the year.

Armed Forces Pension Scheme (CAS-63400-N0T9)

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complain

National Employment Savings Trust - NEST (CAS-105183-C5N8)

Ombudsman’s Determination

Outcome

Mrs A’s complaint is upheld and

SMART Pension Plan (CAS-88359-S7J2)

Ombudsman’s Determination

Outcome

Mr Hyman’s

Standard Life Personal Pension Plan (CAS-105290-N4S0)

Ombudsman’s Determination

Outcome

Mr N’s complaint is upheld and

Deputy Pensions Ombudsman appointment update

To ensure continuity of service while the recruitment exercise for a new Deputy Pensions Ombudsman is concluding, the Department for Work and Pensions (DWP) Minister for Pensions has agreed to further extend the appointment of Anthony Arter as Deputy Pensions Ombudsman for a period of up to three months from 16 October 2024.

NEST Pension Scheme (CAS-112925-T5G7)

Ombudsman’s Determination

Outcome

Mrs S’ complaint is upheld and,

Local Government Pension Scheme – Buckinghamshire Pension Fund (CAS-74697-P0F7)

Ombudsman’s Determination

Outcome

I do not uphold Ms R’s complain

NEST (CAS-94333-Q0F5)

Ombudsman’s Determination

Outcome

Mr T’s complaint is upheld and,

Local Government Pension Scheme (CAS-82498-K7Z8)

Ombudsman’s Determination

Outcome