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Pension Protection Fund (CAS-59038-H7W0)

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s referral

Asda Group Pension Scheme (CAS-110116-G1N5)

Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complain

Royal London Group Personal Pension Plan (CAS-79505-D9P2)

Ombudsman’s Determination

Outcome

Mr S’ complaint against RL is p

NOW Pensions Trust (CAS-113532-L6C2)

Ombudsman’s Determination

Outcome

Mr T’s complaint is upheld and,

The Royal Bank of Scotland Group Retirement Savings Plan (CAS-67125-N3Q5)

Ombudsman’s Determination

Outcome

I do not uphold Mr H’s complain

HSBC Bank (UK) Pension Scheme (CAS-43565-P2H7)

Ombudsman’s Determination

Outcome

I do not uphold Dr H’s complain

The Pension And Life Assurance Plan of NG Bailey (CAS-53915-F5N4)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complain

NatWest Group Pension Fund (CAS-59461-S5P7)

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complain

Royal London Group Personal Pension (CAS-109285-L9Q3)

Ombudsman’s Determination

Outcome

Mr N’s complaint is upheld and,

Corporate Plan 2024-2025 published – A year of change

The Pensions Ombudsman (TPO) has published its 2024/25 Corporate Plan, which outlines key priorities and areas of work for the year.

Corporate Plan 2024-25

The Pensions Ombudsman (TPO) has published its 2024-25 Corporate Plan, which outlines key priorities and areas of work for the year.

Financial Assistance Scheme (CAS-92329-F6Y7)

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s appeal a

Local Government Pension Scheme (CAS-56029-Q0M6)

Ombudsman’s Determination

Outcome

I do not uphold Miss R’s compla

Yr Ombwdsmon Pensiynau: Cefnogi gwaith achos eich etholaeth

Mae’r Ombwdsmon Pensiynau yn delio â chwynion neu anghydfodau am gynlluniau pensiwn gweithle a phersonol. Edrychwn ar y ffeithiau heb gymryd ochr, ac nid oes angen i gwsmeriaid dalu i ddefnyddio ein gwasanaeth.

Supporting constituency casework

This is a Parliamentary briefing for stakeholders, explaining our work and how we help the public.

Teachers Pension Scheme (CAS-13063-Y1G8)

Ombudsman’s Determination

Outcome

Mr E’s complaint concerns the d