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NEST Pension Scheme (CAS-113346-Y1J0)
Ombudsman’s Determination
Outcome
Mr E’s complaint is upheld and,
Operating Model Review - A blog on expedited decision-making by Dominic Harris
In the latest in our series of blogs, the Pensions Ombudsman, Dominic Harris, updates on the progress we are making with our Operating Model Review. He shares more about our plans to speed up decision-making by rolling out the use of Expedited Determinations to bring complaints to a close at earlier stages of our ‘customer journey’.
Teachers' Pension Scheme (CAS-97837-M9N2)
Ombudsman’s Determination
Outcome
The complaint is upheld and to
NEST Pension Scheme (CAS-110440-G7Q3)
Ombudsman’s Determination
Outcome
Ms T’s complaint is upheld and,
Universities Superannuation Scheme (CAS-50740-F3M5 and CAS-38376-G3P7)
Ombudsman’s Determination
Outcome
I do
Stagecoach Retirement Savings Plan (CAS-60196-Q5T2)
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complain
True Potential Investment Personal Pension (CAS-101371-S3B1)
Ombudsman’s Determination
Outcome
Mr T’s complaint is upheld and,
Local Government Pension Scheme (CAS-68834-K0G7)
Ombudsman’s Determination
Outcome
Mrs N’s complaint against the C