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The Nationwide Group Personal Pension Arrangement (CAS-65911-J7P3)
Ombudsman’s Determination
Outcome
I do not uphold Mr G’s complain
Operating Model Review - A blog by Dominic Harris
In this blog, the Pensions Ombudsman Dominic Harris, talks more about how our operating model review will benefit the industry and pension scheme members alike. He also shares more about our upcoming changes that will require future complainants to exhaust a scheme's formal complaints processes before bringing their case to TPO.
BAE Systems Pension Scheme (CAS-61452-D6H7)
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complain
The Smart Pension Master Trust (CAS-108425-Q1Z1)
Ombudsman’s Determination
Outcome
Mr L’s complaint is upheld and,
Volunteers' Week - An interview with TPO Volunteer Mark Threipland
Mark Threipland recently joined The Pensions Ombudsman (TPO) as a Volunteer Adviser, helping members of the public informally resolve problems they have with their occupational or personal pension. He kindly agreed to be interviewed as part of our communications highlighting the work of our volunteers during Volunteers’ Week.
Teachers' Pension Scheme (CAS-40908-V9G4)
Ombudsman’s Determination
Outcome
Mr N’s complaint against TP&nbs
Universities Superannuation Scheme (CAS-53519-W5N0)
Ombudsman’s Determination
Outcome
The complaint is partly upheld
The LV Personal Pension Scheme - The Flexible Transitions Account (CAS-52503-J0P5)-
Ombudsman’s Determination
Outcome
I do not uphold Mrs N’s complai
ReAssure Number Three Personal Pension Scheme (CAS-31211-Y0H1)
Ombudsman’s Determination
Outcome
Mrs E’s complaint is upheld and
Standard Life Group Personal Pension Plan (CAS-77913-X7V0)
Ombudsman’s Determination
Outcome
I do not uphold Mr L’s complain
The NatWest Group Pension Fund (CAS-31456-R0N4)
Ombudsman’s Determination
Outcome
I do not uphold Mr H’s complain