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HSBC Bank (UK) Pension Scheme (CAS-43565-P2H7)

Ombudsman’s Determination

Outcome

I do not uphold Dr H’s complain

The Pension And Life Assurance Plan of NG Bailey (CAS-53915-F5N4)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complain

NatWest Group Pension Fund (CAS-59461-S5P7)

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complain

Royal London Group Personal Pension (CAS-109285-L9Q3)

Ombudsman’s Determination

Outcome

Mr N’s complaint is upheld and,

Corporate Plan 2024-2025 published – A year of change

The Pensions Ombudsman (TPO) has published its 2024/25 Corporate Plan, which outlines key priorities and areas of work for the year.

Corporate Plan 2024-25

The Pensions Ombudsman (TPO) has published its 2024-25 Corporate Plan, which outlines key priorities and areas of work for the year.

Financial Assistance Scheme (CAS-92329-F6Y7)

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s appeal a

Local Government Pension Scheme (CAS-56029-Q0M6)

Ombudsman’s Determination

Outcome

I do not uphold Miss R’s compla

Yr Ombwdsmon Pensiynau: Cefnogi gwaith achos eich etholaeth

Mae’r Ombwdsmon Pensiynau yn delio â chwynion neu anghydfodau am gynlluniau pensiwn gweithle a phersonol. Edrychwn ar y ffeithiau heb gymryd ochr, ac nid oes angen i gwsmeriaid dalu i ddefnyddio ein gwasanaeth.

Supporting constituency casework

This is a Parliamentary briefing for stakeholders, explaining our work and how we help the public.

Teachers Pension Scheme (CAS-13063-Y1G8)

Ombudsman’s Determination

Outcome

Mr E’s complaint concerns the d

TPO pleased with plans announced in the King’s Speech reaffirming it as a competent court in overpayment recovery cases

The Pensions Ombudsman (TPO) is pleased that the planned Pensions Schemes Bill, announced in the King’s Speech, will include reaffirming TPO as a ‘competent court’ in overpayment recovery cases.

The Firefighters' Pension Scheme 1992 (CAS-59986-N3Z2)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint

NEST (CAS-108806-G8P9)

Ombudsman’s Determination

Outcome

Miss S’ complaint is upheld and

TPO Stakeholder Forum - A blog by Jennifer Ryans

In this blog, Jennifer Ryans, Deputy Chief Operating Officer – Casework, reflects on our recent Stakeholder Forum and summarises her key takeaways from the event.

NEST (CAS-91982-L2X5)

Ombudsman’s Determination

Outcome

Ms N