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Deputy Pensions Ombudsman appointment update
To ensure continuity of service while the recruitment exercise for a new Deputy Pensions Ombudsman is concluding, the Department for Work and Pensions (DWP) Minister for Pensions has agreed to further extend the appointment of Anthony Arter as Deputy Pensions Ombudsman for a period of up to three months from 16 October 2024.
NEST Pension Scheme (CAS-112925-T5G7)
Ombudsman’s Determination
Outcome
Mrs S’ complaint is upheld and,
Local Government Pension Scheme – Buckinghamshire Pension Fund (CAS-74697-P0F7)
Ombudsman’s Determination
Outcome
I do not uphold Ms R’s complain
Ombuds Day - a blog from Robert Loughlin
Today is Ombuds Day - an opportunity to raise awareness and understanding of Ombudsman services. This year’s theme is ‘Here to Hear’ and The Pensions Ombudsman (TPO) is proud to be a part of this vital dispute resolution sector. It gives people an opportunity to have their complaint resolved without going to court, levelling the playing field at no cost to the complainant.
Notice of oral hearing: November 2024
There will be a hearing on 26 November 2024 at 2.00pm at the office of The Pensions Ombudsman, 10 South Colonnade, Canary Wharf, E14 4PU, as part of The Pensions Ombudsman’s investigation of complaints made by two applicants against Mr Michael Woolley and PIM Trustees Limited (Company Number:03531478) in respect of the Magnum Retirement Benefit Scheme.
Notice of oral hearing: November 2024
There will be a hearing on 26 November 2024 at 10am at the office of The Pensions Ombudsman, 10 South Colonnade, Canary Wharf, E14 4PU, as part of The Pensions Ombudsman’s investigation of complaints made by five applicants against Mr Michael Woolley, PIM Trustees Limited (Company number: 03531478) and Pension Asset Services Limited (Company number: 06127932).
Barclays Bank UK Retirement Fund (CAS-57826-P4X7)
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complain
Standard Life Self Invested Personal Pension Scheme (CAS-71176-T1C6)
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint
Arla Foods Pension Plan (CAS-81540-Y0W7)
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complain
Scottish Widows Stakeholder Pension Plan (CAS-88861-G8X3)
Ombudsman’s Determination
Outcome
Ms H’s complaint is upheld and
Serco Pension and Life Assurance Scheme Section F (CAS-11778-X7B6)
Ombudsman’s Determination
Outcome
The complaint is not upheld aga