Mr Faulkner complains that the Council and DCLG have refused to award him an injury allowance under the Local Government (Discretionary Payments) Regulations 1986. The Deputy Pensions Ombudsman’s determination and sho …

Mr Toplisek complains that Cooper Safety Limited, the employer in relation to the Scheme, and Abbey Life, the administrator in relation to the …

Mr Haywood has complained that Phoenix Life Limited say they have no record of pension benefits which were transferred to a predecessor company by the trustees of the Coventry Climax Pension Scheme on his behalf in 1995. The Pensions Ombudsman’s determination and short reasons The complaint …

Mr Thomas complains that delays on the part of AEGON (which is a brand name of Scottish Equitable plc) in effecting a transfer of funds to his new pension provider lost him the opportunity to invest £500,000 in a two years savings bond offering interest at a fixed ra …

Mr Major has complained about receiving information which overstated his retirement benefits on which he says he relied when deciding to take voluntary redundancy. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Tru …

Mrs Earle complains that the Trustee Board failed to follow the directions given by the Pensions Ombudsman in his Determination dated 24 November 2009. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against because the decisio …

Mrs Wheeldon complains that NHSBSA provided her late husband, Dr P Wheeldon, with an incorrect estimate of widow’s pension benefits on 17th January 1994. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHSBSA because NHSBSA provided Dr Wheeldon …

Mr Brown has complained that he was given incorrect information about the value of his benefits in December 2008. The Deputy Pensions Ombudsman’s determination and short reasons. The complaint should be upheld against the Trustee because Mr Brown was given the incorrect figu …

Mr Bowness’ complaint is that Mr Glover failed to ensure that rent on a property owned by the Scheme was paid into the Scheme account. Mr Bowness says that in consequence he is unable to take the retirement benefits to which he should be entitled. The Pensions Ombudsman’s determination and s …

Mr Ryan has complained about Zurich taking too long and failing altogether to forward HMRC rebates to his new provider. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Zurich because: They did not forward a rebate on in good time; anothe …