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Ms Iljon Foreman has complained that NHS Pensions provided incorrect information about her earnings margin on re-employment, which led her to make financial decisions which she would not otherwise have done. Ms Iljon Foreman says that she has suffered financial loss as a consequence. The Deputy Pensions Ombudsman’s determination …

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Principal Civil Service Pension Scheme (PO-2271)

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Mr Dixon’s complaint against MyCSP and the Cabinet Office, the administrators and managers of the Scheme respectively, is that they have deducted Widow’s Pension Scheme (WPS) contributions from his pension lump sum in order to eliminate a deficit in these contributions …

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Local Government Pension Scheme (PO-2193)

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Mrs Major disagrees with LCC’s decision not to award her ill-health retirement benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against LCC because: the decision as to whether Mrs Major met the requirements of Regulation 20 does n …

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Local Government Pension Scheme (PO-2012)

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Mr Greenan disagrees with the Council’s decision not to award him ill-health retirement benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld because although an independent opinion was sought appropriate certification was not prop …

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Friends Life SIPP Policy (PO-2270)

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Mr Stephens complains that delays on the part of Friends Life in effecting a transfer have resulted in the deadline date for a preferential annuity rate guarantee to be missed. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld aga …

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Ms Edwards has complained that her application for a Permanent Injury Benefit (PIB) has been incorrectly declined. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the NHSBSA because Ms Edwards’ application for a PIB was not properly considered. DETA …

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Prudential Pension Scheme (PO-1394)

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Mr Harvey complains about the delay in transferring his benefits to Scottish Widows. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Prudential because it took too long to process his transfer request and he suffered financial loss as a result. DETAILED DETERMINAT …

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Social Housing Pension Scheme (PO-2387)

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Mr Williams’ complaint is that the Trustee refused to award him an ill health early retirement pension from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee because: the reason give …

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Cromwell Hospital Retirement Benefits Plan (PO-2008)

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Mr Anderson’s complaint against the Trustees and BCH is that they have changed the indexation of pension accrued on or after 6 April 1997 from the Retail Price Index (RPI) to the Consumer Price Index (CPI) …

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The Harley Executive Pension Plan (PO-1392)

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Mr Harley has made a complaint against Trustee Mr Anthony Singleton. He says that Mr Singleton failed to co-operate with requests to sign a claim form, which would have allowed him to purchase a Legal & General annuity, via Zurich. And as a result of Mr Singleton’s …

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