Mr Z complains that: the pension he was entitled to at age 63 should have been higher than the pension set out in the retirement options letter (the Options Letter) he received shortly before reaching age 63, because when he ceased to be employed by the company in 1986, the Certificate of De …

Ms Clough’s complaint is about the provision of inaccurate, misleading and delayed information relating to her retirement benefits which led to her to accept voluntary redundancy, which she would not otherwise have done. The D …

Mr Linwood complains that he was misinformed by NHS Pensions in its literature about applying for ill health retirement and that, when he made an ill health application, this was unnecessarily delayed. He says that the benefits arising from his AVCs were reduced in consequence. The Pensions Ombudsman’s determination …

Mrs Norman says that: Teachers’ Pensions, the administrators of the Scheme, have unfairly reduced her pension payments for the 2001/02 and 2002/03 tax years by an additional £2,003.56 (net) after reviewing their re-employment assessments for her in respect of these tax years in 2012; and …

Dr Barker complains against the Trustees for refusing to award him an ill health early retirement (IHER) pension in November 2009. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustees for the distress and …

Mr Owen complains that his Incapacity Benefit is being deducted from his Injury Pension, although the two payments are in respect of different conditions. He seeks re-imbursement of t …

Mr W complains that HSBC Bank Pension Trust (UK) Ltd (the Trustees) and JLT Actuaries & Consultants Ltd (JACL) (incorporating his former employer Antony Gibbs Pension Services Limited) should not have applied an “N/NS fac …

Mr Thumiah complains that the NHS Business Authority who are the administrators for the NHS Pension scheme have taken no responsibility for the fact that a large overpayment of his pension totalling £22,026.99 has arisen over a period of four financial years. Mr Thumiah claims that the NHS …

Mr Garrad has complained that the pension he received on retirement is lower than that quoted in his 2010 benefit illustration. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part against Kent Probation because they were responsible for p …

Mr Selfe’s complaint is that MyCSP (who administer the Scheme for Mr Selfe’s former employers) and SME (the Scheme Managers) did not properly consider his claim for an injury benefit award. The Deputy Pensions Ombudsman’s determination and short r …