Skip to main content
Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mr Thumiah complains that the NHS Business Authority who are the administrators for the NHS Pension scheme have taken no responsibility for the fact that a large overpayment of his pension totalling £22,026.99 has arisen over a period of four financial years. Mr Thumiah claims that the NHS …

View determination

Download

Related decisions

Local Government Pension Scheme (PO-357)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mr Garrad has complained that the pension he received on retirement is lower than that quoted in his 2010 benefit illustration. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part against Kent Probation because they were responsible for p …

View determination

Download

Related decisions

Civil Service Injury Benefit Scheme (PO-189)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Mr Selfe’s complaint is that MyCSP (who administer the Scheme for Mr Selfe’s former employers) and SME (the Scheme Managers) did not properly consider his claim for an injury benefit award. The Deputy Pensions Ombudsman’s determination and short r …

View determination

Download

Related decisions

Marks and Spencer Pension Scheme (PO-304)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mrs Thew complains that Marks and Spencer Pension Trust Ltd (the Trustee) provided incorrect information about her pension entitlement. She was told that the state pension deduction would not apply to the deferred element of her pension until she reached age 64, only to be told later that it will …

View determination

Download

Related decisions

Bank of Tokyo-Mitsubishi (PO-820)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Mrs Simmons has complained that she incurred financial loss as a consequence of receiving an incorrect statement of her potential retirement benefits. The Pensions Ombudsman’s …

View determination

Download

Related decisions

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Dr Fairfield complains that the NHS Pension Scheme has incorrectly applied an earnings cap to her pension entitlement. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part against NHS Pensions because it mistakenly calculated Dr Fairfield’s entitlement as though she was not …

View determination

Download

Related decisions

Teachers Pension Scheme (PO-1557)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mrs Tarn’s complaint against TP is that: She claims that she paid contributions to the TPS when she was on maternity leave which were not taken into account by TP when they calculated her early retirement benefits. TP did not back date her pension to 1 September 2011 as she had requested. TP failed t …

View determination

Download

Related decisions

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Dr Baker’s complaint which is against the Trustee is in relation to: The deduction made from his lump sum retirement benefit. The basis of indexation that should be applied to his pension. The pension resulting after 1 and 2 above. Sundry benefits. The commutation factor being applied under BTP …

View determination

Download

Related decisions

Pedshire Limited Retirement Benefit Scheme (PO-003)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mr Abrams has complained that: ReAssure Limited failed to inform him that there remained an entitlement of Protected Rights (PR” benefits due to him from the Scheme which he could have taken from age 60 or after A-Day on 6 April 2006, and Once he became …

View determination

Download

Related decisions

Local Government Pension Scheme (PO-1156)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mrs Knight’s complaint against the University is that she was led to believe that by taking voluntary severance she would be able to take her benefits from the Scheme immediately on an unreduced basis. Later she received a communication from the Scheme administrator …

View determination

Download

Related decisions

Subscribe to Partly upheld