Dr Chang complains against NHS Pensions, and against his employer, St. George’s Healthcare NHS Trust (the Employer) that he was provided with incorrect retirement quotations and has in consequence suffered both financial and non-financial injustice. The Deputy Pensions Ombudsman’s de …

Mrs Rose’s complaint which is against the Council is: about the way they processed her application for ill health and about the information they provided to Teachers’ Pensions; and about the way the Council have handled her complaint. The Deputy Pensions Ombud …

Mrs Cunard complains that she was provided with several incorrect benefit quotations by NHS Pensions, which made a series of mistakes in relation to her benefit entitlement. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHS Pensions, though in respect o …

Miss Kandola has complained that the Ministry of Justice initially gave consent for her to take her retirement benefits early under Regulation 31, but later withdrew it. She has also complained that the West Midlands Pension Fund have refused to pay the benefits desp …

Mrs Wheeler claims (on behalf of herself and Mr Wheeler her co-executor) that a death in service benefit was due and properly payable to her late son’s estate and complains about the Authority’s action in seeking to recover part of the amount paid to the estate. The Deputy Pensions Ombudsman …

Mrs Halse complains about delays and problems experienced when transferring her entitlement from her Standard Life Personal Pension Plan to her Hargreaves Lansdown personal pension. The Deputy Pensions Ombudsman’s determination …

Mrs Stuchbery’s complaint is that Teachers’ Pensions incorrectly calculated her pensionable salary. The Pensions Ombudsman’s determination and short reasons Teachers’ Pensions have correctly interpreted the relevant regulations and the calculation of Mrs Stuchbery’s pensionable salary was correct. However, the …

Mr Haynes’ complaints are: that he was not properly enrolled in the Scheme, or any pension scheme, despite the fact that pension contributions were deducted from his pay; about the quality of the records held by Anglia Ruskin in respect of the enrolment and payment records in relation to his membership o …

Mr Finch’s complaints against JLT and the Trustees are that : His finalised Scheme pension was incorrect as it was not calculated in accordance with the contractual terms set out in the letters and the booklet he received in 1996 from his employer, Securicor Group Plc, …

Mrs Parker complains that Marks and Spencer Trustee Ltd (the Trustee) is taking the state pension deduction from her pension in 2012 even though she did not receive her state pension until 2013. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly uphe …