Mr Mahoney said that, in early 2002, AMP NPI was asked to provide information and documentation to enable a transfer of the Policy proceeds to another provider but, despite numerous reminders, it h …

Mr Browning says he was told that he could take his retirement benefits at age 60 without suffering an actuarial reduction and has now been told that this is not possible until age 62. Mr Browning says that he would not have left to join his current employer, if he had been m …

Mr Poole complains of maladministration on the part of the Trustees by providing poor advice and failing to provide a level of return in line with projections given in respect of a Pure Endowment with Profits policy (the Policy) Mr Poole alleges that, had he no …

Mr Greenall brought a previous complaint to me because the Trustee had refused to grant him an ill health early retirement pension. I found in Mr Greenall’s favour and directed the Trustee to reconsider whether he should be granted an ill health e …

Mr Brown alleges: The Trustees failed to answer written questions within a reasonable time scale. The Trustees also took the maximum time allowed under statute, to consider his complaint at both stages under the Scheme’s Internal Dispute Resolution Procedu …

Dr Arulampalam has made a number of allegations. I agreed to investigate the following: That the Agency has failed to pay him interest on the late payment of his pension lump sum and pension arrears when his pension was paid to him in April 1998. Dr Arulampalam consider the enactment of the NHS (Pension scheme an …

Mr Ball has complained of injustice as a consequence of maladministration on the part of Norfolk as follows; they incorrectly advised him that he could receive a pension based on 45 years’ pensionable service at age 65, and they provided inco …