Mrs Eades complained that Prudential’s sales representative improperly advised her to pay additional voluntary contributions (AVCs) to Prudential. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fac …

Mrs Jackson complains that Prudential’s sales representative advised her that paying additional voluntary contributions (AVCs) to Prudential was preferable to purchasing past added years (PAY) in the Teachers’ Pension Scheme. Some of the issues before me might be seen …

Mr Petherbridge referred the following matters to me for consideration. There had been no compliance with the previous Ombuds …

Miss Bailey says that the Fund took insufficient care before making the payment of a Death Grant from the Scheme in respect of the late Mr J R Taylor. Some of the issues before me might be seen as complaints of maladministration while others can be …

Mr Bowen alleges that he was not advised by Novartis, the Trustees or actuaries employed by the Trustees of a pensionable salary ceiling which was likely to limit his pension to a figure less than that which would have …

Shortly before his redundancy from Nortel Networks Limited (Nortel) Mr Thompson was provided with an estimate of his likely pension on early retirement. He says he accepted voluntary redundancy on the basis of the estimate, …

Mr Davison complains that the effective date for his ill-health early retirement from his employment was backdated by two months but he did not receive any pension for that period. As a result, Mr Davison claims that he has suffered a financial loss …

Mr Crank alleges that his pension benefits, calculated at 31 December 2000, have been calculated, incorrectly, as if he had left the scheme. He maintains that as the Scheme has not been wound up, the Trustees have acted in error in invoking Clause 14 of the …

Mr Allen says that the Trustee did not consider his application for an ill health pension fairly and that PML, the administrators to the Scheme, took too long in coming to a decision. Some of the issues before me migh …

Mr Green complains that PPML as Trustee and administrator of his SIPP did not provide him with information in relation to the treatment of his windfall resulting from the demutualisation of Friends Provident Life Office (FP) …