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Ombuds Day - a blog from Robert Loughlin

Today is Ombuds Day - an opportunity to raise awareness and understanding of Ombudsman services. This year’s theme is ‘Here to Hear’ and The Pensions Ombudsman (TPO) is proud to be a part of this vital dispute resolution sector. It gives people an opportunity to have their complaint resolved without going to court, levelling the playing field at no cost to the complainant.

Notice of oral hearing: November 2024

There will be a hearing on 26 November 2024 at 2.00pm at the office of The Pensions Ombudsman, 10 South Colonnade, Canary Wharf, E14 4PU, as part of The Pensions Ombudsman’s investigation of complaints made by two applicants against Mr Michael Woolley and PIM Trustees Limited (Company Number:03531478) in respect of the Magnum Retirement Benefit Scheme.

Notice of oral hearing: November 2024

There will be a hearing on 26 November 2024 at 10am at the office of The Pensions Ombudsman, 10 South Colonnade, Canary Wharf, E14 4PU, as part of The Pensions Ombudsman’s investigation of complaints made by five applicants against Mr Michael Woolley, PIM Trustees Limited (Company number: 03531478) and Pension Asset Services Limited (Company number: 06127932).

NEST Pension Scheme (CAS-111833-C7T0)

Ombudsman’s Determination

Outcome

Mrs N’s complaint is uphe

Barclays Bank UK Retirement Fund (CAS-57826-P4X7)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complain

Standard Life Self Invested Personal Pension Scheme (CAS-71176-T1C6)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint

Arla Foods Pension Plan (CAS-81540-Y0W7)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complain

Scottish Widows Stakeholder Pension Plan (CAS-88861-G8X3)

Ombudsman’s Determination

Outcome

Ms H’s complaint is upheld and

Serco Pension and Life Assurance Scheme Section F (CAS-11778-X7B6)

Ombudsman’s Determination

Outcome

The complaint is not upheld aga

NEST (CAS-119300-H7J6)

Ombudsman’s Determination

Outcome

Mrs A’s complaint is upheld and

NEST (CAS-114173-H2B7)

Ombudsman’s Determination

Outcome

Mrs S’ complaint is upheld and,

People`s Pension (CAS-108888-B9S7)

Ombudsman’s Determination

Outcome

Mr R’s complaint is uphel

NEST Pension Scheme (CAS-114999-M8N4)

Ombudsman’s Determination

Outcome

Mrs N’s complaint is uphe

Standard Life DC Master Trust (CAS-76177-C6M9)

Ombudsman’s Determination

Outcome

NEST Pension Scheme (CAS-113346-Y1J0)

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and,