Mr Hall’s complaint about Norfolk County Council, managers of the Scheme, is that she should have been treated as having retired due to being permanently incapable of work and thus entitled to receive enhanced benefits. The Deputy Pensions Ombudsman’s determination and short reasons The comp …

Miss Lawley complains about the level of ill health early retirement benefit that she has been awarded from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld ag …

The Pension Protection Fund (PPF) Ombudsman has received a reference of a reviewable matter, following a decision by the Reconsideration Committee of the PPF dated 29 November 2010. The referral concerns the Scheme’s risk based levy for the 2008/2009 levy year, which is a reviewable matter under paragraph 19 of Schedule 9 to the Pensions Act 2004.

Mr Pursani’s complaint concerns Camden’s refusal to release his pension early on compassionate grounds and in particular how they handled his claim. He is also unhappy that after his application was refused he was not offered access to Camden’s Internal Dispute Resolution Procedure (IDRP) Th …

Mr Botting has complained that a delay in completing a transfer of his personal pension plan from Prudential to Aegon has resulted in financial injustice. When he received a quotation from Prudential in May 2008 the transfer value quoted was £33,136.34. When the tran …

Dr A Johnson complains that from 2001 to 2010 Sun Life Financial of Canada (SLoC) misrepresented the guaranteed value of his plan in his annual statement of investments, and that it has reduced the value of his plan to address this error.The Deputy Pensions Ombudsman’s determination and short reasons The complai …

The Deputy Pension Protection Fund Ombudsman has received a reference of a reviewable matter, following a decision by the Reconsideration Committee (the Committee) of the Pension Protection Fund (PPF), dated 24 August 2010. The
referral concerns the Scheme’s risk-based levy for the year 2009/10.

Mr Hallard’s complaint centres on the provision of an incorrect estimate of retirement benefits in March 2009, which Mr Hallard says he relied on in deciding to leave his job. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld aga …

Mr Paffey complains that mistakes in the Scheme booklet caused him to be deprived of the opportunity to apply for a pension on the grounds of incapacity. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Cabinet Office as the wording of the Scheme booklet caused Mr P …

Mr McNeill says that when he took voluntary redundancy he was told that on reaching age 60 his deferred pension would be payable without reduction for early payment. He says that he had the employer’s consent for this – which he says was requ …