Mr McNeill says that when he took voluntary redundancy he was told that on reaching age 60 his deferred pension would be payable without reduction for early payment. He says that he had the employer’s consent for this – which he says was requ …

Dr Racz’s complaint which is against the Trustees and NPHC is that he was given incorrect advice on how to complete the investment decision fo …

Mrs Holt complains of maladministration by Lancashire Constabulary (the Scheme managers) in that she was misled by Lancashire Pension Services (the Scheme administrators) when they informed her that she was entitled to a cash lump sum on her 60th birthday. On the basis of this information, M …

ERYC, as Administrating Authority in respect of the Scheme, incorrectly advised Mr Worby that he could defer taking his entitlement from the LGPS beyond his 60th birthday. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld …

Mr Allwood complains that JLT and Entrust, the administrator and trustees of the Plan respectively, supplied him with incorrect early retirement quotations in October 2008 showing considerably overstated benefits which he relied upon to his f …

Mr Haywood complains that JLT, the administrator of the Plan supplied him with an incorrect early retirement quotation in November 2008 showing considerably overstated benefits as at 31 March 2009 which he relied upon to his financial detriment by leaving employment early with his employer, …

Mrs Connolly complains that she was provided with incorrect statements of the pension to which she was entitled, and took retirement in reliance on this. As a result, she has suffered financially, as well as undergoing distress and inconvenie …

Essentially, Mrs Wainwright’s complaint is that NHS Pensions told her she could take early retirement at age 55 with no reduction in her benefits. She says she relied on this information in making her decision to retire. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against …

The Trustees provided Mr Kirkland with incorrect information about his retirement benefits, upon which he says he relied when he decided to retire and when he made purchases that he says he would not have otherwise made. The Pensions Ombudsman’s determination and short reasons The complaint shoul …

Mr Allen complains about the Trustees’ recovery of pension overpayments, which resulted from a miscalculation. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustees because Mr All …