Mrs Knight’s complaint against the University is that she was led to believe that by taking voluntary severance she would be able to take her benefits from the Scheme immediately on an unreduced basis. Later she received a communication from the Scheme administrator …

Mrs Lam’s complaint against the University is that she understood that she had taken voluntary redundancy which entitled her to take her benefits from the Scheme immediately on an unreduced basis. Mrs Lam says that the Scheme administrator has been incorrectly infor …

Mrs Norman complains that the Trustees and JLT have failed to pay the benefits that were due from her 60th birthday on 22 August 2009, despite numerous telephone calls and emails. Mrs Norman would like he …

Miss Kandola has complained that the Ministry of Justice initially gave consent for her to take her retirement benefits early under Regulation 31, but later withdrew it. She has also complained that the West Midlands Pension Fund have refused to pay the benefits desp …

Mrs Adams has complained that North Somerset Council (the Council” should have awarded her unreduced benefits on early release of her retirement benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Council because they have not pr …

Mr Sopp complains that the prevented him from taking all his pensionable benefits from the Scheme at age 50 on improved Schedule 8 early retirement terms without the need for Trustees’ consent because: Colas …

Mrs Lancashire has complained that LGC has refused to pay her an unreduced early retirement pension on her transfer of employment to SGS United Kingdom Limited. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against LGC because Mrs Lancas …

Subject

Mr Davies has complained that his eligibility for payment of benefits under either Regulation 19 or Regulation 30 has not been properly considered. He has also complained that LCC took an excessive amount of time to consider his case under the internal dispute resolution (IDR) procedure.

Subject

Mr Moulton complains that Argos Limited (Argos) did not grant him early retirement from active status in respect of his membership of the Scheme.  Further, he is unhappy with Argos and Home Retail Group Pension Scheme Nominees Limited (the Trustee) about the way in which his application was administered.

Complaint summary

Mr Vithlani complains that Scottish Widows do not accept that he is the beneficial owner of the Policy.

Summary of the Ombudsman’s determination and reasons

I find in Mr Vithlani’s favour because the evidence is that he and the person to whom the policy relates are the same.