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Railways Pension Scheme (PO-16067)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Trustees.

My reasons for reaching this decision are explained in more detail below.

Cornhill Management FlexMax SIPP (PO-13706)

Ombudsman’s Determination

I do not uphold Mr E’s complaint and no further action is required by Cornhill.Outcome

My reasons for reaching this decision are explained in more detail below.

Trafalgar House Pension Trust (PO-11427)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustees.

My reasons for reaching this decision are explained in more detail below.

Prudential Platinum Pension (PO-12852)

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Nomenca / NM Group.

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-12597)

Ombudsman’s Determination

Complaint Summary

Mr E has complained that BCC and the College are not willing to honour the pension which was promised to him when he agreed a severance package with the College on 16 September 2014.

Friends Life Pension Plan (PO-16427)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by Friends Life

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-15392)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NYPF.

My reasons for reaching this decision are explained in more detail below.

Principal Civil Service Pension Scheme (PO-18061)

Ombudsman’s Determination

I do not uphold Mr I’s complaint and no further action is required by the Cabinet Office or MyCSPOutcome

My reasons for reaching this decision are explained in more detail below.

Lloyds Bank Pension Scheme No.2 (PO-16468)

Ombudsman’s Determination

Outcome

1. Mr L’s complaint against Equiniti Limited and Lloyds Banking Group Pensions Trustees Ltd is partly upheld, but there is a part of the complaint I do not agree with.

NHS Pension Scheme (PO-17167)

Ombudsman’s Determination

Outcome

Dr L’s complaint against NHS Pensions is partly upheld, but there is a part of the complaint I do not agree with.

Aviva Section 32 (PO-16395)

Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by Aviva.

My reasons for reaching this decision are explained in more detail below.

Friends Life Personal Pension Plan (PO-17643)

Ombudsman’s Determination

Outcome

Mr Y’s complaint is upheld and Friends Life shall pay him £500 in respect of distress and inconvenience.

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-15391)

Ombudsman’s Determination

Outcome

I do not uphold Mrs G’s complaint and no further action is required by the Fund.

My reasons for reaching this decision are explained in more detail below.

Allianz Retirement and Death Benefit Fund (PO-12188)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustees or JLT.

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-14411)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

NHS Injury Benefit Scheme (PO-13971)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.