Friends Life Personal Pension Plan (PO-17643)

Ombudsman’s Determination

Outcome

Mr Y’s complaint is upheld and Friends Life shall pay him £500 in respect of distress and inconvenience.

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-15391)

Ombudsman’s Determination

Outcome

I do not uphold Mrs G’s complaint and no further action is required by the Fund.

My reasons for reaching this decision are explained in more detail below.

Allianz Retirement and Death Benefit Fund (PO-12188)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustees or JLT.

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-14411)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

NHS Injury Benefit Scheme (PO-13971)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Sun Microsystems Limited Retirement and Death Benefits Scheme (PO-6622)

Ombudsman’s Determination

Complaint Summary

Mr D has complained that Oracle (incorporating Sun Microsystems Limited (Sun)), his former employer, significantly underpaid his pension contributions into the Scheme:

The Essential SIPP (PO-5881)

Complaint summary

Mr N has complained that Stadia failed to undertake the appropriate level of due skill, care and diligence in allowing him to invest his self-invested personal pension plan (SIPP) in African Land.

Government Pension Scheme (PO-3753)

Complaint summary

Ms P Lettman has complained about the death benefits payable from the LGPS in respect of her late son, Mr K R Lettman, being subject to a 40% tax charge as an unauthorised payment, due to not settling the death benefit within two years.

Invensys Pension Scheme (PO-3885)

Complaint summary

Dr Baldwin has complained that he was provided with incorrect information and that he relied on the misinformation when deciding to retire.

Teachers’ Pension Scheme (PO-7007)

Complaint summary

Mr Candassamy has complained that Teachers’ Pensions has asked that he repay an overpayment of pension. He says that Teachers’ Pensions should waive the overpayment or substantially reduce it.

Royal Mail Pension Plan (PO-86)

 Subject

In 1996 Mr Cunningham began making additional contributions from his salary to purchase nine additional years in the Plan. In 2000 he transferred to another employer in the group without a break in pensionable service.

Kingfisher Pension Scheme (PO-4280, PO-4971 and PO-4393)

Complaint summary

Mrs X has complained that:

The Kodak Pension Plan (PO-8035)

Complaint Summary

Mr Mayo complains that the KPP Trustees and the KPP2 Trustees failed to inform him until after he had already retired early on 1 April 2013 that by deferring early retirement until 1 November 2013 the pension available to him from KPP would be calculated using the more

The Carey Pension Scheme SIPP (PO-6006)

Complaint summary

Mr Richardson has complained that Carey Pensions were negligent in that they did not carry out proper due diligence with regards to his proposed investment in Green Oil Plantations (GOP).

NHS Pension Scheme (PO-10106)

Complaint

Dr Major has complained that NHSBSA has refused to allow him to rejoin the 1995 Section of the Scheme.

John Lewis Pension Scheme (PO-5834)

Complaint summary

Mr Dennis has complained about:

• the Trustee’s decision to alter the date on which pensions are paid and the choice of the 12th of the month as the new payment date;
• the Trustee’s stance on recovering part pension payments corresponding with perio