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Principal Civil Service Pension Scheme (PO-18061)

Ombudsman’s Determination

I do not uphold Mr I’s complaint and no further action is required by the Cabinet Office or MyCSPOutcome

My reasons for reaching this decision are explained in more detail below.

Lloyds Bank Pension Scheme No.2 (PO-16468)

Ombudsman’s Determination

Outcome

1. Mr L’s complaint against Equiniti Limited and Lloyds Banking Group Pensions Trustees Ltd is partly upheld, but there is a part of the complaint I do not agree with.

NHS Pension Scheme (PO-17167)

Ombudsman’s Determination

Outcome

Dr L’s complaint against NHS Pensions is partly upheld, but there is a part of the complaint I do not agree with.

Aviva Section 32 (PO-16395)

Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by Aviva.

My reasons for reaching this decision are explained in more detail below.

Friends Life Personal Pension Plan (PO-17643)

Ombudsman’s Determination

Outcome

Mr Y’s complaint is upheld and Friends Life shall pay him £500 in respect of distress and inconvenience.

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-15391)

Ombudsman’s Determination

Outcome

I do not uphold Mrs G’s complaint and no further action is required by the Fund.

My reasons for reaching this decision are explained in more detail below.

Allianz Retirement and Death Benefit Fund (PO-12188)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustees or JLT.

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-14411)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

NHS Injury Benefit Scheme (PO-13971)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Sun Microsystems Limited Retirement and Death Benefits Scheme (PO-6622)

Ombudsman’s Determination

Complaint Summary

Mr D has complained that Oracle (incorporating Sun Microsystems Limited (Sun)), his former employer, significantly underpaid his pension contributions into the Scheme:

Paine Webber (UK) Pension Plan (PO-569)

Complaint summary

Mrs Godfrey has complained that Abbey Life and Towers Watson failed to inform her, at the time she took her retirement benefits, of the existence of a guaranteed annuity rates (GAR) in relation to a policy (numbered 250302020P) (the Policy

Local Government Pension Scheme (PO-6655)

Complaint summary

Mr McLachlan has complained that he has not been awarded tier 1 benefits under regulation 20 of the Local Government Pension Scheme (Benefits, Membership and Contributions) Regulations 2007.

Local Government Pension Scheme (PO-2821)

Complaint summary

Mr Wightman has complained that the Council has refused to comply with the stage two Internal Dispute Resolution Procedure determination dated 24 November 2010.

Police Injury Benefit Scheme (Northern Ireland) (PO-7548)

Complaint summary

Mr X has complained that the NIPB have refused to refer his case for review under regulation 31(2) of the Police Service of Northern Ireland and Police Service of Northern Ireland Reserve (Injury Benefit) Regulations 2006.

IPS Self Invested Personal Pension Plan (PO-6283)

Complaint summary

Mr Darlaston complains that IPS failed to keep accurate records of three overseas property investment deposits held in the SIPP and consequently overvalued the SIPP fund for the purposes of calculating the retirement benefits available to him. He alleges that IPS:

Universities Superannuation Scheme (PO-5467)

Complaint summary

Ms B has complained that USS and the University refused to award her ill health retirement benefits from active service.