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Principal Civil Service Pension Scheme (PO-18061)
Ombudsman’s Determination
I do not uphold Mr I’s complaint and no further action is required by the Cabinet Office or MyCSPOutcome
My reasons for reaching this decision are explained in more detail below.
Lloyds Bank Pension Scheme No.2 (PO-16468)
Ombudsman’s Determination
Outcome
- Mr L’s complaint against Equiniti Limited and Lloyds Banking Group Pensions Trustees Ltd is partly upheld, but there is a part of the complaint I do not agree with.
NHS Pension Scheme (PO-17167)
Ombudsman’s Determination
Outcome
Dr L’s complaint against NHS Pensions is partly upheld, but there is a part of the complaint I do not agree with.
Aviva Section 32 (PO-16395)
Ombudsman’s Determination
Outcome
I do not uphold Mr L’s complaint and no further action is required by Aviva.
My reasons for reaching this decision are explained in more detail below.
Friends Life Personal Pension Plan (PO-17643)
Ombudsman’s Determination
Outcome
Mr Y’s complaint is upheld and Friends Life shall pay him £500 in respect of distress and inconvenience.
My reasons for reaching this decision are explained in more detail below.
Local Government Pension Scheme (PO-15391)
Ombudsman’s Determination
Outcome
I do not uphold Mrs G’s complaint and no further action is required by the Fund.
My reasons for reaching this decision are explained in more detail below.
Allianz Retirement and Death Benefit Fund (PO-12188)
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by the Trustees or JLT.
My reasons for reaching this decision are explained in more detail below.
Local Government Pension Scheme (PO-14411)
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by the Council.
My reasons for reaching this decision are explained in more detail below.
NHS Injury Benefit Scheme (PO-13971)
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by NHSBSA.
My reasons for reaching this decision are explained in more detail below.
Sun Microsystems Limited Retirement and Death Benefits Scheme (PO-6622)
Ombudsman’s Determination
Complaint Summary
Mr D has complained that Oracle (incorporating Sun Microsystems Limited (Sun)), his former employer, significantly underpaid his pension contributions into the Scheme:
Johnson Controls UK Pension Scheme (PO-5387)
Complaint summary
Mrs Layfield’s complaint which is against Johnson Controls and the Trustees is that she has not been granted an unreduced early retirement pension under the Scheme.
Police Pension Scheme (PO-7096)
Complaint summary
Mr Cherry’s complaint against the Commissioner and Capita relates to their failure to inform him of the tax penalties on his retirement benefits when taking subsequent re-employment.
Police Pension Scheme (PO-7097)
Complaint summary
Ms Lott’s complaint against the Commissioner and Capita relates to their failure to inform her of the tax penalties on her retirement benefits when taking subsequent re-employment.
Police Pension Scheme (PO-7098)
Complaint summary
Mr Dodge’s complaint against the Commissioner and Capita relates to their failure to inform him of the tax penalties on his retirement benefits when taking subsequent re-employment.
Sampson Associates Pension Fund (PO-6311 and PO-6310)
Complaint Summary
1. The Applicants’ complaint is that Friends Life:
a. did not offer them suitable investment options for the cash held in the Scheme;
Air Products Plc Pension Plan (PO-372 and PO-4244)
Complaint summary
Mr Belk complains that Mercer, the Plan’s administrators, and the Trustees have: