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Teachers’ Pensions Scheme (PO-5291)

Complaint summary

Mrs Mather has complained that TP provided her with incorrect benefit quotations, due to wrongly including a period of service for which she had previously received a refund of contributions.

Local Government Pension Scheme (PO-6015)

Complaint summary

Mrs Chapman complains that Birmingham City University (BCU) and West Midlands Pension Fund (WMPF) have wrongly declined her application for early payment of her deferred pension in the Local Government Pension Scheme (LGPS

DHL Voyager Pension Scheme (PO-3830)

Complaint summary

Mr Beveridge complains that following a TUPE transfer on 1 August 2010, Williams Lea have not made a 5% pension contribution into the Plan on his behalf.

Teachers’ Pension Scheme (PO-8094)

Complaint summary

Mr Webber previously complained about the recovery of an overpayment of his pension from TP. This matter has been determined and remitted on appeal.

Fidelity SIPP (PO-5185, PO-6478, PO-10607 and PO-10608)

Complaint Summary

Mr Colin Lloyd, Ms Palmer and his two sons complain that due to delays on the part of Fidelity in effecting “in specie” transfers of their SIPP investments to Charles Stanley between November 2013 and July 2014 they have been unable to trade during the period in questi

Johnson Controls UK Pension Scheme (PO-5387)

Complaint summary

Mrs Layfield’s complaint which is against Johnson Controls and the Trustees is that she has not been granted an unreduced early retirement pension under the Scheme.

Local Government Pension Scheme (PO-7834)

Complaint summary

Mrs Ascough’s complaint about the Council, the administering authority, is that her deceased husband, Mr P Ascough, should have been considered for an enhanced ill health pension before he left employment.

County Tyre (Holdings) Limited Retirement Benefit Scheme (PO-10409)

Complaint Summary

Mr Muller has complained that County Tyre wrongly stopped his monthly payments from the Scheme.

Summary of the Ombudsman’s Determination and reasons

Police Pension Scheme (PO-7096)

Complaint summary

Mr Cherry’s complaint against the Commissioner and Capita relates to their failure to inform him of the tax penalties on his retirement benefits when taking subsequent re-employment.

Police Pension Scheme (PO-7097)

Complaint summary

Ms Lott’s complaint against the Commissioner and Capita relates to their failure to inform her of the tax penalties on her retirement benefits when taking subsequent re-employment.

Police Pension Scheme (PO-7098)

Complaint summary

Mr Dodge’s complaint against the Commissioner and Capita relates to their failure to inform him of the tax penalties on his retirement benefits when taking subsequent re-employment.

Sampson Associates Pension Fund (PO-6311 and PO-6310)

Complaint Summary

1. The Applicants’ complaint is that Friends Life:
a. did not offer them suitable investment options for the cash held in the Scheme;

Rimmer Brothers Pension Scheme (PO-7823)

Complaint summary

Mr Bower has complained that Aegon applied a penalty charge to the value of his fund when it was transferred to a new Aegon pension arrangement.

NHS Pension Scheme (PO-5309)

Complaint summary

Mrs Readman has complained that the SoS, on behalf of Devon Primary Care Trust (the Trust) – her former employer, refused to authorise the payment of unreduced early retirement benefits to her.

Air Products Plc Pension Plan (PO-372 and PO-4244)

Complaint summary

Mr Belk complains that Mercer, the Plan’s administrators, and the Trustees have:

Northern Ireland Local Government Officers’ Superannuation Scheme (PO-7511)

Complaint summary

Mrs Lennon previously complained to our service, leading to a determination on 14 May 2014. The matter has subsequently been heard by the Northern Ireland Court of Appeal and remitted for reconsideration. Mrs Lennon’s complaint remains that SEELB: