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BOC Pension Scheme (PO-4279)

Complaint summary

Mr Firth has complained that Edwards Ltd, his previous employer, introduced a new method of calculating the enhanced pension on redundancy which prevented him from taking his deferred pension without actuarial reduction.

Police Pension Scheme (PO-4078)

Complaint Summary

Mr Kilgallon has complained about the way WYPA handled his claim for an injury benefit. He says that they unlawfully reduced his injury benefit based on a flawed Home Office circular 46/2004 for a period of 12 months.

Principal Civil Service Pension Scheme (PO-2865)

Subject

Mr Mayes-Wright complains that Capita, the paying authority for the Scheme, have allowed an overpayment of his pension to accrue due to no fault of his own.  He would like the overpayment to be reduced by significantly more than the existing offer of £500.

AXA Retirement Wealth Account (PO-2447)

Complaint summary

  • Mr Burton complains that he has suffered a financial loss because:
  • St James’ Place did not pay the transfer value available from his drawdown pension plan with them into the Plan on a timely basis; and
  • AXA did not invest the transfer v

Sapa UK Pension Scheme (PO-4823)

Complaint summary

Ms Askew has complained that the Trustees have not paid her a dependant’s pension or the lump sum death benefit, following the death of the late Mr Brown.

NHS Pension Scheme (PO-2352)

Complaint summary

Dr Millar complains that:

Armed Forces Pension Scheme 2005 (PO-7169)

Complaint summary

Mr K has complained that his eligibility for Tier 2 benefits under Rule D.6 of the AFPS 05 Rules has not been considered properly.

Thames Water Mirror Image Pension Scheme (PO-5304)

Complaint summary

Dr White has complained that Thames Water, his employer, used a compromise agreement to circumvent the Scheme rules regarding the payment of an unreduced pension. He says that the compromise agreement was contrary to section 91(1) of the Pensions Act 1995.

Police Injury Benefit Scheme (PO-6391)

Complaint summary

Mr McSorley’s complaint about the NIPB, the scheme manager, is that he is not being paid the correct percentage of disablement pension and that the correct percentage should be backdated to 2005, when he first started to receive an injury benefit.

Teachers’ Pension Scheme (PO-2785)

Complaint summary

Mrs Whelan’s complaint, which is made on behalf of the estate of Mrs Catherine Whealing, is that Teachers’ Pensions overpaid Mrs Whealing’s pension and are seeking repayment.

Jeffery Flanders (Consulting) Ltd Retirement & Death Benefit Scheme (PO-4143)

Complaint summary

Mr Jeffery complains that Friends Life (incorporating AXA Sun Life):

Local Government Pension Scheme (PO-4464)

Complaint summary

Mrs O’Connor has complained that her eligibility for ill health retirement under Regulation 20 of the LGPS (Benefits, Membership and Contributions) Regulations 2007 was not properly considered by BWDBC.

AVIVA Personal Pension Plan (PO-6375)

Complaint summary

Mr Hughes complains that, following his application, Aviva transferred his pension to the Capita Oak Pension Scheme without sufficient checks on the receiving scheme and he is now unable to locate his pension fund.

Principal Civil Service Pension Scheme (PO-5121)

Complaint summary

Miss Dando has complained that MyCSP and the Cabinet Office have refused to pay a serious ill-health commutation lump sum from the Scheme to her late mother’s estate.

Summary of the Ombudsman’s determination and reasons

TPR Executive Pension Scheme (PO-4827)

Complaint summary

Mr Evans complains that his fellow trustee, Mr Robert Evans, has failed to co-operate with requests to sign a form which would enable him to transfer his pension benefits to another company.

Firefighters’ Pension Scheme (PO-1327)

Subject

Mr Milne’s complaint is that he has suffered a loss as GAD: