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Aviva Section 32 (PO-16395)
Ombudsman’s Determination
Outcome
I do not uphold Mr L’s complaint and no further action is required by Aviva.
My reasons for reaching this decision are explained in more detail below.
Friends Life Personal Pension Plan (PO-17643)
Ombudsman’s Determination
Outcome
Mr Y’s complaint is upheld and Friends Life shall pay him £500 in respect of distress and inconvenience.
My reasons for reaching this decision are explained in more detail below.
Local Government Pension Scheme (PO-15391)
Ombudsman’s Determination
Outcome
I do not uphold Mrs G’s complaint and no further action is required by the Fund.
My reasons for reaching this decision are explained in more detail below.
Allianz Retirement and Death Benefit Fund (PO-12188)
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by the Trustees or JLT.
My reasons for reaching this decision are explained in more detail below.
Local Government Pension Scheme (PO-14411)
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by the Council.
My reasons for reaching this decision are explained in more detail below.
NHS Injury Benefit Scheme (PO-13971)
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by NHSBSA.
My reasons for reaching this decision are explained in more detail below.
Sun Microsystems Limited Retirement and Death Benefits Scheme (PO-6622)
Ombudsman’s Determination
Complaint Summary
Mr D has complained that Oracle (incorporating Sun Microsystems Limited (Sun)), his former employer, significantly underpaid his pension contributions into the Scheme:
Local Government Pension Scheme (PO-2618)
Complaint Summary
Mrs Smith’s complaint is that the conduct of the Rent Service (her previous employer, for whose activities the DWP is now responsible) involved maladministration, as it made a pension offer conditional on her signing a draft compromise agreement (the Compromise
Local Government Pension Scheme (PO-5804)
Complaint summary
Mr Tutt has complained that the Council, the administering authority for the Scheme, have failed to correctly calculate his pension entitlement.
NHS Injury Benefit Scheme (PO-429)
Complaint summary
Mrs Handysides complains that NHSBSA are seeking repayment of an overpayment of her Permanent Injury Benefit (PIB) of £13,046.28 and an award of damages of £12,500 she received from her NHS employer.
Local Government Pension Scheme (PO-1474)
Complaint summary
Miss Elliott complains that North East Lincolnshire NHS Care Trust Plus (Care Trust Plus), her former employer, have wrongly rejected her request for an early unreduced pension under the “rule of 85”.
Hargreaves Lansdown Vantage SIPP (PO-5763)
Complaint summary
Mrs Barnicoat complains that HLAM, the trustees of the SIPP, failed to exercise their discretionary power to award the death benefits available from the SIPP to her on a timely basis.
NHS Pension Scheme (PO-4259)
Complaint summary
Mr Leps complains that the NHS Business Services Authority (the NHSBSA) should honour their commitment to pay his pension benefits.
Local Government Pension Scheme (PO-4232)
Complaint summary
Mr Sherratt complains against Cheshire West & Chester Council, the Administering Authority, because they supplied him with incorrect pension statements, which he relied on in order to take early retirement.
Travel Automation Systems Retirement Benefits Scheme (PO-5688)
Complaint summary
Mr Brackley has complained that Bluefin (now Capita) unreasonably delayed the provision of a transfer quotation and the subsequent processing of his request to transfer which has meant that the transfer of his benefits was not completed before Her Majesty’s Revenue &
Land Rover Pension Scheme (PPFO-5816)
Complaint summary
The Pension Protection Fund (PPF) Ombudsman has received a referral of a reviewable matter, following a decision by the Reconsideration Committee of the PPF dated 11 June 2014.