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Friends Life Personal Pension Plan (PO-17643)

Ombudsman’s Determination

Outcome

Mr Y’s complaint is upheld and Friends Life shall pay him £500 in respect of distress and inconvenience.

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-15391)

Ombudsman’s Determination

Outcome

I do not uphold Mrs G’s complaint and no further action is required by the Fund.

My reasons for reaching this decision are explained in more detail below.

Allianz Retirement and Death Benefit Fund (PO-12188)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustees or JLT.

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-14411)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

NHS Injury Benefit Scheme (PO-13971)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Sun Microsystems Limited Retirement and Death Benefits Scheme (PO-6622)

Ombudsman’s Determination

Complaint Summary

Mr D has complained that Oracle (incorporating Sun Microsystems Limited (Sun)), his former employer, significantly underpaid his pension contributions into the Scheme:

Hornbuckle Mitchell SIPP (PO-4814)

Complaint summary

Mr Williams has complained that Hornbuckle Mitchell (the Plan’s Administrator) made a number of errors with the administration of his pension which has resulted in unauthorised payments totalling £537,357.08 and a potential additional tax liability for him.

AC Management and Administration Limited Fixed Income Retirement Plan (PO-7428)

Complaint summary

Miss Owen complains that AC Management has refused to act on her request to transfer her benefits out of the Fixed Income Retirement Plan (the Plan).

Teachers’ Pension Scheme (PO-6232)

Complaint summary

Mrs Whyton has complained that Teachers’ Pensions have asked that she repay an overpayment of pension.

NHS Injury Benefit Scheme (PO-5695)

Complaint summary

Mrs Webb has complained that NHSBSA have refused to award her a Permanent Injury Benefit (PIB).

Yorsipp Ltd Pension Scheme (PO-5362)

Complaint summary

Mr Toward complains that Yorsipp failed to carry out adequate due diligence in Professional Funding Services Ltd (PFS) before sanctioning his request in March 2011, to invest £40,000 of the SIPP fund in PFS by means of an unsecured loan.

Campden R.A. Pension Scheme (PO-4579)

Complaint summary

Dr Kenworthy complains that the Trustees and Trigon, the current Administrator and Actuary of the Scheme, have not calculated the retirement pension available to him correctly in accordance with the consolidated Scheme’s Trust Deed and Rules (the Rules)

NHS Pension Scheme (PO-7005)

Complaint summary

Ms Mureph has complained that her eligibility for a permanent injury benefit (PIB) has not been considered in a proper manner.

NHS Pension Scheme (PO-4855)

Complaint summary

Mrs Webb’s complaint against the SCAS is that they did not inform her or her late husband that it was possible for him to take ill-health retirement or a serious ill-health lump sum under the Scheme’s regulations.

Local Government Pension Scheme (PO-5124)

Complaint summary

Mrs Conroy has complained that Northumbria Police Service, her previous employer,  refused to allow her to take her deferred pension early. She also complains that they delayed in dealing with her case.

Prudential Personal Pension Plan (PO-6388)

Complaint summary

Mr Powell complains that, following his application, Prudential transferred his pension to the Dataspec Pension Scheme without sufficient checks on the receiving scheme and he is now unable to locate his pension fund.