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Principal Civil Service Pension Scheme (PO-2451)

Complaint summary

Mrs Fewings has complained that Capita Hartshead, the former scheme administrator, provided incorrect information resulting in the overpayment of her pension benefits, which she is now required to repay.

Teachers’ Pension Scheme (PO-2139 and PO-1545)

Complaint summary

Mr Cavanagh objects to TP wishing to recover an overpayment from the estate of Mrs Cavanagh, Mr Cavanagh’s mother, and

Mr Cavanagh disagrees with the calculation of interest and pension increases applied by TP to his mother’s pension.

NHS Pension Scheme (PO-4595)

Complaint summary

Mrs Haine has complained that as a result of the Trust providing NHS Pensions with incorrect information her pension benefits have been overpaid.

Police Pension Scheme (PO-2301)

Complaint summary

Mr Lightfoot has made a number of complaints about the way WYPA handled his injury benefit. He says that WYPA:

Friends Life (No. 3) Personal Pension Scheme (PO-3503, PO-3640, PO-3645)

Subject

Mr Crick, Mrs Crick and Mr Parker complain that maladministration by Friends Life caused a delay to their transfer of funds from the Scheme to purchase annuities.

Friends Life Personal Pension Plan (PO-5416)

Complaint Summary

Mrs Bone has complained that the actual transfer value of her pension plan is lower than the value Friends Life originally quoted.

Local Government Pension Scheme (PO-5037)

Complaint summary

Ms Benker has complained about the decision reached in 2012 not to award her an ill health pension as from 2007, when her employment was terminated.

Summary of the Ombudsman’s determination and reasons

NHS Pension Scheme (PO-3555 and PO-3661)

Subject

Mr Green is making the relevant representations to my office, on behalf of himself and Ms S his co-executor, in relation to the late Ms C Anderson’s estate.

Teachers’ Pension Scheme (PO-1877)

Complaint Summary

Mrs Lomax complains that TP, the administrators of the Scheme, are seeking to recover outstanding unpaid employee pension contributions from her (inclusive of interest).

Armed Forces Pension Scheme (PO-4834)

Complaint Summary

Mr Pratt has complained that his application for the early payment of his preserved benefits on the grounds of ill health has been declined.

Local Government Pension Scheme (PO-4378)

Complaint summary

Miss Marshall has complained that Barnsley have refused her request to allow the late transfer of the pension benefits from previous employments.

Scottish Widows personal pension (PO-3250)

Complaint summary

Mr Vithlani complains that Scottish Widows do not accept that he is the beneficial owner of the Policy.

NHS Pensions Scheme (PO-3522)

Subject

Ms Williams’ complaint about NHS Pensions, the managers of the Scheme, is that they should re-instate her Special Class status (SCS) under the Scheme which she says was removed in 2004.

Teachers’ Pension Scheme (PO-5879)

Complaint Summary

Miss Johnston has complained that Teachers’ Pensions are seeking to recover an overpayment from her. Miss Johnston says that Teachers’ Pensions are unable to recover the overpayment on grounds of limitation and, also, because she has changed her position.

Local Government Pension Scheme (PO-3393)

Complaint summary

In essence, Mrs Greene’s complaint is that she has been refused ill health retirement from the date her employment with the Council ended.