Mrs Thew complains that Marks and Spencer Pension Trust Ltd (the Trustee) provided incorrect information about her pension entitlement. She was told that the state pension deduction would not apply to the deferred element of her pension until she reached age 64, only to be told later that it will …

Mrs Church’s main complaint against Derbyshire County Council (DCC) and Spire Nursery and Infant School (the School) is the refusal to allow her flexible retirement even though the School had said previously that they had approved this. She also h …

Mrs Simmons has complained that she incurred financial loss as a consequence of receiving an incorrect statement of her potential retirement benefits. The Pensions Ombudsman’s …

Mr Champion complains that MyCSP incorrectly told him he would receive £30,786.06 in respect of his Voluntary Exit from his employment, when he was only entitled to £17,327.50 . The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld be …

Mr Brett’s complaint against Mercer, the administrators of the Scheme, is that his pension benefits were calculated incorrectly and there was a delay in the payment of his lump sum and pension. He says that the delay in the payment of his lump sum in turn delayed investments that he planned to make causin …

Mr Sherchan has complained about the level of benefits he is receiving under the AFPS 75. He has also complained about the information he was given prior to making his decision to transfer to the AFPS. The Deputy Pensions Ombudsman’s determination and shor …

Dr Antrum complains that he relied on incorrect information provided by the trustees when he decided to retire early. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against the trustees, as on the balance of probabilities Dr A …

Mr Scott has complained that both the Trustees and MGP gave him information that was incorrect, misleading and misrepresented his benefit entitlemen …

The Applicants complain that Standard Life led them to believe that a pension contract was assigned to them, but has told them that it cannot be so assigned. They believe either that they are entitled to be the beneficiaries of the policy or, if not, that they should receive redress for bei …

Dr Chang complains against NHS Pensions, and against his employer, St. George’s Healthcare NHS Trust (the Employer) that he was provided with incorrect retirement quotations and has in consequence suffered both financial and non-financial injustice. The Deputy Pensions Ombudsman’s de …