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Yorkshire & Clydesdale Bank Final Salary Scheme and Bradford & Bingley Staff Pension Scheme 1991 (PO-25899)

Ombudsman’s Determination

Outcome

Mr N’s complaint is upheld against the Bradford & Bingley Trustees and to put matters right:

Hammonds Furniture Pension Scheme (PO-17278)

Ombudsman’s Determination

Outcome

I do not uphold Ms S’ complaint and no further action is required by the Respondents.

The Former Dock Workers Pension Fund (PO-28609)

Ombudsman’s Determination

Outcome

I do not uphold Mr K’s complaint and no further action is required by the Trustee.

Principal Civil Service Pension Scheme (PO-20174)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the MOD, MyCSP or the Cabinet Office.

Complaint summary

Mr N’s complaint is that he has been refused ill health retirement.

Principal Civil Service Pension Scheme (PO-18973)

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by DWP, MyCSP or the Cabinet Office.

My reasons for reaching this decision are explained in more detail below.

Principal Civil Service Pension (PO-24017)

Ombudsman’s Determination

Outcome

Mr L’s complaint against CMA is partly upheld, but there is a part of the complaint I do not agree with. To put matters right (for the part that is upheld) CMA shall pay Mr L £500 for the significant distress and inconvenience caused.

Local Government Pension Scheme (PO-21634)

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Namulas SIPP (PO-11717)

Ombudsman’s Determination

Complaint Summary

Mr M has complained that Namulas:-

Cornhill Management FlexMax SIPP (PO-13706)

Ombudsman’s Determination

I do not uphold Mr E’s complaint and no further action is required by Cornhill.Outcome

My reasons for reaching this decision are explained in more detail below.

Friends Life Pension Plan (PO-16427)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by Friends Life

My reasons for reaching this decision are explained in more detail below.

Local Government Pension Scheme (PO-15392)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NYPF.

My reasons for reaching this decision are explained in more detail below.

Principal Civil Service Pension Scheme (PO-18061)

Ombudsman’s Determination

I do not uphold Mr I’s complaint and no further action is required by the Cabinet Office or MyCSPOutcome

My reasons for reaching this decision are explained in more detail below.

Lloyds Bank Pension Scheme No.2 (PO-16468)

Ombudsman’s Determination

Outcome

  1. Mr L’s complaint against Equiniti Limited and Lloyds Banking Group Pensions Trustees Ltd is partly upheld, but there is a part of the complaint I do not agree with.

NHS Pension Scheme (PO-17167)

Ombudsman’s Determination

Outcome

Dr L’s complaint against NHS Pensions is partly upheld, but there is a part of the complaint I do not agree with.

Aviva Section 32 (PO-16395)

Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by Aviva.

My reasons for reaching this decision are explained in more detail below.

Friends Life Personal Pension Plan (PO-17643)

Ombudsman’s Determination

Outcome

Mr Y’s complaint is upheld and Friends Life shall pay him £500 in respect of distress and inconvenience.

My reasons for reaching this decision are explained in more detail below.