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Notice of oral hearing: December 2020

There will be a hearing on 15 December 2020 at 10am at the office of The Pensions Ombudsman.

Transparency August 2020

Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

Talk Money Week 2020

Talk Money Week runs from 9 to 13 November which encourages people to have open conversations about their finances.

TPR launches new campaign to combat scams

A new campaign has been launched by TPR urging the pensions industry to publicly make a pledge to combat pension scams.

Medusa Pension Scheme (CAS-32331-Q1P4)

Ombudsman’s Determination

Notice of remote oral hearing: November 2020

Unfortunately due to the announcement of the new Coronavirus restrictions, the remote hearing has been postponed until further notice.

James Hay SIPP (PO-29616)

Ombudsman’s Determination

Complaining to TPO on behalf of a deceased’s estate

Find out more about the process when complaints come to us on behalf of a deceased estate. This policy was updated in April 2024.

Atkins Pension Plan (PO-22082)

Ombudsman’s Determination

NOW: Pensions Trust (PO-29179)

Ombudsman’s Determination

Prudential Retirement Account (PO-28558)

Ombudsman’s Determination