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Hoover (1987) Pension Scheme (PO-23251)

Ombudsman's Determination

Outcome

I do not uphold Mr N's complaint and no further action is required by Hoover or the Former Trustee

Solvay UK Defined Benefits Pension Scheme (CAS-31825-V8P1)

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no f

Covid-19 Planning Return to Work Risk Assessment

View our detailed risk assessment that will be updated, as necessary, according to government and NHS guidance as we move through the stages of Covid-19.

Volunteers’ Week 2020

Today marks the start of Volunteers’ Week; a chance to say thank you to our volunteer advisers who work so hard to help us resolve people’s pension disputes.

TPO Chair vacancy now live on Public Appointments Website

The Department for Work and Pensions is looking to appoint a permanent Chair for The Pensions Ombudsman.

COVID-19 and your pension

The Pensions Ombudsman (TPO) has partnered with six other pensions bodies* to create a useful guide entitled “COVID-19 and your pension – where to get help”.

The Pensions Ombudsman appoints Chief Operating Officer

Today, we are pleased to announce the appointment of our new Chief Operating Officer, Alex Robertson.

Mercury Provident Pension Scheme (PO-20306)

Ombudsman’s Determination

Outcome

Mrs N’s complaint against the Trustee is partly upheld.

The Trustee shall pay Mrs N £500 in recognition of:

The Royal Bank of Scotland Group Pension Fund (CAS-29834-F1X1)

Ombudsman’s Determination

Outcome

I do not uphold Mrs R’s complaint and no further action is required by the Trustee.

Health and Social Care Pension Scheme 2015 (PO-27692)

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by HSC Business Services Organisation.

South Yorkshire Probation Service (CAS-30815-D1W9)

Ombudsman’s Determination

Outcome

I do not uphold Ms S’ complaint and no further action is required by GMPF.

My reasons for reaching this decision are explained in more detail below.

National Grid UK Pension Scheme (PO-19921)

Ombudsman’s Determination

Outcome

I do not uphold Mr O’s complaint and no further action is required by the Trustee.