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Permanent Chair appointed at TPO
The Department for Work and Pensions (DWP) has today announced the permanent appointment of Caroline Rookes as the Chair of The Pensions Ombudsman.
Notice of oral hearing: December 2020
There will be a hearing on 15 December 2020 at 10am at the office of The Pensions Ombudsman.
Transparency August 2020
Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).
Talk Money Week 2020
Talk Money Week runs from 9 to 13 November which encourages people to have open conversations about their finances.
TPR launches new campaign to combat scams
A new campaign has been launched by TPR urging the pensions industry to publicly make a pledge to combat pension scams.
NHS Injury Benefit Scheme (CAS-29915-R9Q0)
Ombudsman’s Determination
Medusa Pension Scheme (CAS-32331-Q1P4)
Ombudsman’s Determination
Stanplan F Final Earnings Plan also referred to as Group Final Salary Plan (CAS-31661-B1C8)
Ombudsman’s Determination
University of Leicester Pension and Assurance Scheme (CAS-34782-P2Y5)
Ombudsman’s Determination
Notice of remote oral hearing: November 2020
Unfortunately due to the announcement of the new Coronavirus restrictions, the remote hearing has been postponed until further notice.
James Hay SIPP (PO-29616)
Ombudsman’s Determination
Complaining to TPO on behalf of a deceased’s estate
Find out more about the process when complaints come to us on behalf of a deceased estate. This policy was updated in April 2024.